VIP MEMBERSHIP & GIFT CERTIFICATE TERMS

Welcome to our Glam-Squad, Lash Babe. You are an official LihiLihi Lash V.I.P.!

Below are the terms and conditions. Please read and acknowledge by marking the appropriate box.

After check out you will receive an email with a generated code. This private VIP code is your booking key. You will enter it when booking online to redeem your services.

Booking Appointments;

To book your appointments with your VIP Code, the VIP Membership Services are selected on the booking page in the category, VIP MEMBERS. Your booking code only works on VIP SERVICES. (Example; VIP Classic Relash)

As a LihiLihi Lash V.I.P. you additionally get 10% off products & other (Lash, Brow, L.E.D, Spray Tan) services booked & purchased within the term period of your membership. (Discount not applicable for Botox service)

Appointment Cancellation:

Our LihiLihi Cancellation Policy is the same for Members, if you don’t cancel or reschedule with more then 24 hours notice, you lose your appointment and the credit will be forfeited.

Payment Terms:

Upon purchasing, your card will be billed for the initial fee, which may be different then each following month depending on the package. On the same date each month you’ll be charged for the next pre-paid billing cycle. For example, if you purchase on the 8th, every month on the 8th your card will be billed.

Purchases are non-refundable and non-transferable. It must be used for the service purchased.

Not applicable with any other coupon or discount code. All sales tax are applied at check out or at the monthly subscription payment.

Missed/Failed Payments:

When a charge fails, the subscription will be canceled immediately. You will be emailed the reason and a link to update your payment method. Your Membership is basically on hold until you reactive it. Click and go to the subscription management page to update the credit card and reactivate the Membership. After 4 weeks from your last ReLash you will be required to apply a New Full Set due to the time lapsed. Most Memberships are cancelled after 3 weeks for this reason.

Cancellation & Holds:

A one time courtesy hold for a WEEK can be placed on your membership, per term, to pause for trips or emergencies. If you do not have approval for a hold you will lose your service for that time missed during that period of purchase.

Membership cancellations on continuous plans can be made at anytime as you will finish out your pre-paid month cycle and not continue next month.

Gratuity:

Our Lash Artists are dedicated to their craft and do meticulous work. Gratuities are optional, yet deeply appreciated. Due to Membership Pre-Payment please arrange to have cash. We can also accept separate credit card swipes. However, tax applies on all card transactions.

Please don’t hesitate to contact us via email or phone should you have any questions regarding your Membership.

Gift Certificates:

All certificates are valued as a cash value to be used for all services & retail products.

*All prices are applicable to tax at checkout