At The Bridge Pilates Studio we are committed to:

• Providing our clients with high quality Pilates experiences
• Confidentiality about your 1-2-1s and session content
• Developing programmes of exercise suitable for the individual
• Supporting our clients to develop and improve their movement habits and experiences

We take care to ensure that:

• The space is cleaned thoroughly before and after each session
• Hand Sanitizer is available throughout the studio
• There is adequate time between each session so that clients can arrive and leave the studio, avoiding too many people being in the space at one time
• We keep our equipment and mats spaced
• If we are unwell and suffering from any of the conditions associated with Covid-19 we will not teach at the studio and we will self isolate.

In return, we ask that our clients commit to:

• Arriving no more than five minutes early and ready to move
• Arriving dressed appropriately to participate in their Pilates session
• Wearing grippy socks for their session (which can be purchased through the studio)
• Providing their own water within bottles should they need to hydrate within their session
• Letting us know of any injuries or changes to their health which may affect their Pilates session
• Paying for and booking their sessions and 1-2-1s in advance to avoid missing out
• Notifying us in advance should they need to cancel or reschedule a booking
• Clients may also wish to bring their own Small Pilates Equipment with them to sessions, including, but not limited to: Mats, Bands, Spikey Balls, Loop Bands and Soft Balls

If you are experiencing any symptoms of Covid-19 or begin to feel unwell whilst at the studio you must cancel and reschedule your sessions. Please contact your instructor directly should you need to cancel on the day. Your instructors contact details are available on the booking confirmation email.

Please note that any cancellations made with less than 48 hours’ notice will be charged.

Arrival for Classes:

Please arrive for your class NO MORE THAN 5 minutes before your class is due to start. Our classes and 1-2-1s often run back to back and buzzing up early may affect the session we are delivering, eat in to the time we are using to set up for the next session or be when we are taking a well deserved break!

If you need to have a word with your instructor in private before your session, you can always send a quick email and we can advise when would be the best time to come see us. If the door between the waiting room and the studio is closed, please respect we may be in a meeting, class or session with someone.

Clothing:

Please wear grip socks for your classes as the floor and equipment can sometimes be slippery. Jewellery and clothing with zips can damage our equipment so please remove this before your class and consider your wardrobe selection before coming.

Cancellations:

If you need to cancel or reschedule your class, you can do this on the booking system up to 48 hours before. If you cancel with less than 48 hours notice you will be charged for this cancellation.

Extreme Weather:

In cases of extreme weather where it may be difficult for either the instructor or yourselves to get in to the studio, where possible, we will offer an alternative online option.