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This package can not be refunded or exchanged 7 days after purchase. If client does not show up to their appointment (no show) or is denied their appointment due to them being more than 15 late to their appointment . Then the client is agreeing that one service WILL be redeemed. Please make sure you read over the salons No Show and Late Policy. The salon is not held responsibility for no-shows or missing your appointment due to being late. Always give 24 hour notice if you need to reschedule or cancel your appointment. Always make sure you give yourself plenty of time to park and check into your appointment. PLEASE MAKE SURE YOU FOLLOWING THE SALONS MASK POLICY AND STAYING UP TO DATE WITH OUR COVID POLICIES. We want to always make sure we are keeping our clients safe. Thank you in advance.