Before hour: Appointments that commence before 9am are available ($30 surcharge will be applied)

Covid-19 information

We will be following the guidelines given by NSW Health, please book your appointments accordingly. Refer to https://www.health.nsw.gov.au/ for more information.

Cancellation policy will still apply for Covid related reasons

Terms and Conditions: Please read the full T&Cs before booking any services.

Deposit and Payment Policy

Please note all deposits are non-refundable under any circumstances.
A non-refundable $70 deposit is required to book any services (deposit won’t be refunded if you wish to cancel your appointment under any circumstances after booking.
The remaining balance can be paid on the day of your appointment. Glossy Hub PTY LYD is a cashless salon (card only).

Rescheduling/Cancellation/No shows Policy

Any Rescheduling and cancellation must be made 48 hours in advance.
Cancelling/Rescheduling within 48 hours of your appointment will result in deposit forfeiture.
Changes/cancellations on the same day or no shows will incur 100% of the appointment cost.

Lateness

Please notify us if you are running late, we will try to accommodate you however we cannot guarantee quality. We allocate the exact time necessary for each appointment, lateness will result in shortened appointment time. A late fee $30 will apply for all appointments that run more than 15min behind schedule.
In the event we do not hear from you (no show) within 10 minutes of your appointment commencement time, we reserve the right to automatically cancel and charge 100% of your appointment cost.

Infills

Please note that we do not infill another lash salon’s work (however you can book your infill between Glossy Hub artists). You will be required to book a fullset service, with removal if you still have extensions left. If you request a foreign infill, we can do so however you will be charged at the fullset price.
All infills are charged by week. Please book accordingly, we are not responsible for incorrect appointment selection. Please contact us if you are unsure or need assistance.
Incorrect booking will result in shorter appointment time and charged according to the correct booking price on the day of the appointment.
Any lashes over 4 weeks from your previous appointment will be charged as a fullset.
You must have at least 40% of retention to qualify for an infill service.

Makeup/mascara/falsie glue

Please make sure you come to your appointment makeup free, and wash your lashes thoroughly with a lash wash beforehand. Avoid mascara for 48 hour before your appointment.
Lash cleaning will cut into your service time. In order to maximise your appointment, please ensure you wash your lashes before your appointment. Eyelash extensions do not adhere to dirty lashes and will result in poor retention.
If a lash wash is required during your appointment, a $20 lash bath fee will be added to your service.

lash lifts

We recommend waiting 2-3 months after getting a lash lift before getting Eyelash Extensions.
This is also assessed case by case. Please contact us before making an appointment if you recently had a las lift, otherwise results/retention is not guaranteed

Lash set upgrade

If you would like to upgrade your lash set (e.g. from hybrid set to 3D set), there will be a $30 fee.

Item	Quantity	Total
Glossy Hub Gift Voucher		A$300.00
Total: A$300.00

Glossy Hub

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