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Our Sales Policies

Please review our sales, refund and cancellation policies prior to making a purchase.

Sessions & Courses

All sales are considered final. The sessions and courses we provide are very clearly described, so if there is something you are not clear about prior to making a purchase, we suggest you pause on making the purchase and contact us with your questions or concerns.

Refund and Cancellation Policy

There are no refunds on scheduled sessions or for courses that have been started.

• Sessions cannot be cancelled, however, sessions can be rescheduled or even gifted to somebody else.
• Once an On-Site Appointment is late by 15 minutes without attempts to contact me about being late, it changes from an On-Site appointment to a Distance Appointment and I will perform the session that way. Your service will be concluded and therefore there will be no refunds or further attempts at rescheduling for that appointment.
• If technical difficulties occur that prevent a Distance with Live Zoom Session from running as planned, you will be given the option to either immediately change the session to a standard Distance Session, or reschedule the session to a time where it is believed any future technical difficulties will have been resolved.
• Once a course has started, it can be cancelled only if there is a clear issue with not being able to receive the emails or perform the downloads through our automated system.

More details about our Sales Policies can be found at: https://lighterthinking.com/sales-policies.php

NOTE: When purchasing a package for multiple sessions, you only need to select the first appointment to get the ball rolling and the following dates can be set at a later time.

For Gift Certificates: Your receipt provides information on how to send the gift certificate e-mail or link to another person.