Gift certificates must be used within one year from the date of purchase. Rides scheduled with a gift certificate are subject to my cancellation and reschedule policies. Clients are able to cancel or reschedule their own lessons by clicking on the link in their confirmation email up to 48 hours before the lesson time. If you must cancel or reschedule within 48 hours, please call or text me at 303 668 3762 and there will be a fee of 50% of your lesson price. If you no show, you will owe your lesson price in full. This applies to all lessons, group rides, trail rides, events, etc. The cancellation fees above will apply no matter what your reason for cancelling – sick, work, weather, school, horse issues, etc. In wind, rain, and snow we can ride under the protection of the covered arena. During the winter I will allow cancellations or rescheduled lessons with no fee if the wind chill is 20 or lower. A cancellation with a wind chill above 20 will still result in a fee. The wind chill can be calculated at http://www.nws.noaa.gov/om/winter/windchill-images/windchillchart3.pdf