Your appointment is very important to us. It is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 12 hours notice for
cancellations. Our business is appointment based. When you book an appointment, we make sure your Massage Therapist will be here ready to provide you the best services possible.
We understand that life gets busy and sometimes things come up. Please be respectful of our other clients and our Therapists time. If you are running late we will try to accommodate where possible. However, in
order to be ready for the next client, your session maybe cut short. Prices will not be adjusted.
We require that you give at least 12 hours notice for canceling an appointment. This allows time for another client to be offered your appointment time.
All appointments held by Credit Card or Prepayment (such as: Memberships, Packages or Gift Certificates) are subject to the following policies:1. Less than 12 hour notice will result in a charge equal to 50% of the reserved service amount.2. “NO SHOWS” will be charged 100% of the reserved service amount.3. Appointments booked for the same day are considered confirmed and cannot be cancelled.