Certificate and Package Terms and Conditions:
24 hours notice is required for all cancellations and reschedules.
Clients who no-show to appointments will have their certificate voided or the session in their package that was booked will be counted as used. Clients cancelling without 24 hours notice may have a late cancel fee applied to their next session if Kristine cannot fill the spot.
Gift certificates and packages are non-refundable. If the original purchaser/recipient cannot use the certificate or package unused sessions may be transferred to a friend or family member.
Re: Package Expiration Date
Please note promotional expiration date on all packages. Clients redeeming sessions after the promotional expiration date will owe the amount discounted off each session upon redemption. We do not email clients when packages are expiring.