- Cancellation : If you do not show up or cancel the appointment, there will be no refund. In case, you wish to reschedule, more than 5 days prior to the session, please contact Fana Gueye for details. She might allow you to reschedule provided her schedule allows it. If it does not allow it, there will be no refund. The same policy applies for the packages, gift certificates and add-ons. Once a session is booked, or a package is bought, no refund is possible.