Please read the Terms & Conditions before purchasing.
The minimum membership is of a three months initial commitment. For cancellation of membership you are required to give one months notice. Cancellation before the minimum commitment ends will result in a £30 administration charge. A minimum of 12 hours’ notice is required to re-book or cancel an appointment, any less notice results in forfeit of the session. If you do not use the full amount of sessions in the allocated period then these will not be rolled over to the next and will be lost.
Where a class falls on a Bank Holiday an alternative class will be offered, please see notice in the studio for these classes.
ZOOM packages are only valid for a set number of days, any unused classes will be lost and no alternative will be offered or refunded. Please ensure you have adequate space around you and position the camera where I can see you clearly.
Memberships/Packages/Sessions/Treatments are non refundable and non transferable.
For packages/sessions & treatments you will need to book in advance of your class. If you do not use the credits in the allocated time frame then they will be lost and will not be extended, it is the responsibility of the individual to ensure they can attend.
If you have not attended a Pilates class before or have specific needs it is advisable to purchase an introduction package before hand.
Please ensure you have filled out the health questionnaire before attendance- please see bottom of confirmation email.
Socks or bare feet are fine during classes, however if you have any infections disease on any part of your body please seek a doctors advice and keep the infected area well covered. Please place shoes, coats and bags in the allocated space.
If you are late the class will run at the appointed time and will not run over to make up any lost times.
If you need to contact the studio please do so on 07804239070 (text only) or via email Sian@feelgoodfitness.org