New Jersey Chess Club - Terms of Service

1. Payment & Final Sale
All sales are final upon completion of the payment process. Once your booking and payment are confirmed, we do not offer refunds for any reason. Please review your schedule carefully before booking. There will be no negotiating of prices, and no per diem options are available.

2. Missed Classes & Sick Policy
In the event that your child is unable to attend a scheduled class due to illness, we want to offer flexibility. Our sick policy includes the following options:

Zoom Virtual Lesson: If your child cannot attend the class in person, they may join via Zoom for a virtual lesson.
Class Credit: If virtual participation is not possible, you will be issued a 1-hour credit that can only be redeemed for the class your child missed. This credit can only be used for the specific session missed and is non-transferable.
Tournament Credit: Tournament Credits issued can only be used for early registration for our regular rated events. Tournament credit cannot be used towards late registration, no exceptions.
Required Notice: To qualify for a makeup session or credit, we ask that you notify us at least 48 hours in advance if your child will be missing class due to illness.

3. Drop-Off Time & Punctuality
We ask that all parents or guardians ensure their child arrives on time for class. Drop-off time is 9:50 AM for all morning sessions. Please do not arrive late, as late arrivals can disrupt the flow of the class and hinder the focus and learning of students who have arrived on time. Punctuality ensures that every student gets the most out of their experience.

4. Code of Conduct & Behavior
At NJCC, we are committed to providing a positive and respectful learning environment for all participants. We expect all students, parents, and guardians to adhere to the following code of conduct:

Respect for Instructors and Peers: Disrespectful behavior, including but not limited to bullying, disruptive actions, or inappropriate language, will not be tolerated.
Classroom Etiquette: All students should arrive on time, be prepared, and follow the instructor’s guidance during class.
Parent and Guardian Behavior: Parents and guardians are expected to conduct themselves professionally while attending any NJCC events. Disruptive or inappropriate behavior from parents or guardians may result in their child being dismissed from the program.

5. Pricing & Packages
We offer a fixed pricing structure for all our programs, and we do not offer per diem options. All pricing is agreed upon at the time of booking and is non-negotiable. Any adjustments to fees will be communicated in advance and must be agreed upon in writing.

6. Liability
By booking a class at NJCC, you acknowledge that you understand the nature of the program and the potential risks involved. NJCC is not responsible for any injuries or accidents that may occur during participation in our programs, and you agree to hold the club harmless from such incidents.

For more information please visit NJCC Rules and Guidelines.