Terms and Conditions for Personal Training Packages and Subscriptions

Eligibility: Clients must complete a preliminary consultation before commencing any personal training packages or subscriptions to ensure that the training meets their needs.
Scheduling: Sessions must be booked in advance and are subject to availability. Clients are encouraged to schedule sessions at consistent times to maintain progress.
Cancellation Policy: Clients must notify Nez at least 24 hours in advance to cancel or reschedule a session. Sessions canceled or rescheduled less than 24 hours before the scheduled time will be charged in full to the client. Please discuss any concerns in advance.
Validity: Subscriptions are billed every four weeks and are automatically debited from the clients' card that was provided at the time of the initial purchase. The 8-Session Training package is valid for eight weeks from the date of purchase, and the Intro Package is valid for 30 days from the date of purchase.
Refunds: All personal training packages and subscriptions are non-refundable. The trainer may consider exceptions on a case-by-case basis.
Lateness: Sessions will end at the scheduled time regardless of the start time. Clients arriving late will not have their session time extended.
Location: Clients must indicate their preferred location at the time of booking, which must be agreed upon by both parties.
Health and Safety: Clients are required to wear appropriate workout attire, including footwear. They should also bring their own water bottle and towel to each session.
Gift Cards: Gift cards can be applied to personal training packages or subscriptions. They are non-refundable and must be used within the specified validity period.
Changes to Terms and Conditions: These terms are subject to change at any time. Current clients will be notified of any changes via email or during scheduled sessions.