J. Lanique Glam Studio Wax Pass & Subscription Terms & Conditions

1. General Information

By purchasing a Wax Pass or Wax Subscription from J. Lanique Glam Studio, you agree to the following terms and conditions. These policies are designed to ensure a smooth and professional experience for all clients.

2. Wax Pass Terms & Conditions

• Wax Passes are available in 3, 6, or 9-session packages and must be used within the validity period:

• 3-session pass – Expires 4 months from the purchase date.

• 6-session pass – Expires 8 months from the purchase date.

• 9-session pass – Expires 12 months from the purchase date.

• Wax Passes must be used by the original purchaser and cannot be transferred or shared.

• Clients must schedule appointments in advance and use the unique code provided upon purchase when booking.

• Missed appointments without 24-hour notice will result in a session deduction from your pass.

3. Wax Subscription Terms & Conditions

• Subscription plans are billed monthly and include a set number of waxing services per billing cycle.

• Subscriptions cannot be paused, canceled, or refunded within an active billing cycle. Any unused services will not roll over to the next month.

• Clients must schedule their appointments in advance. Failure to cancel within 24 hours will result in the loss of that session.

• Subscriptions are auto-renewed each month unless canceled at least 7 days before the next billing date.

4. Payment & Refund Policy

• All Wax Passes and Subscription purchases are FINAL SALE and NON-REFUNDABLE.

• J. Lanique Glam Studio does not offer refunds, exchanges, or transfers for unused or partially used Wax Passes or Subscriptions.

• In the event of studio closure or unforeseen circumstances, the client may be offered store credit at the studio’s discretion.

5. Appointment & Cancellation Policy

• A 24-hour notice is required to cancel or reschedule an appointment.

• Clients arriving more than 10 minutes late may be required to reschedule, and the session may be forfeited.

• No-shows or last-minute cancellations will result in the loss of one session from the pass or subscription.

6. Health & Safety

• Clients must follow all pre-waxing and post-waxing care instructions provided by J. Lanique Glam Studio.

• If you have any medical conditions, skin sensitivities, or allergies, please inform your esthetician before the service.

• J. Lanique Glam Studio reserves the right to refuse service if waxing is deemed unsafe for the client due to medical concerns.

7. Policy Updates

J. Lanique Glam Studio reserves the right to modify these terms at any time. Clients will be notified of any significant changes to the policies.

By purchasing a Wax Pass or Subscription, you acknowledge and agree to these Terms & Conditions.

J. Lanique Glam Studio Membership Terms & Conditions

Membership & Prepaid Package Perks:

• Priority Booking & VIP Scheduling

• Extra 5% Off Retail Products (For Members Only)

• Birthday Month Freebie (One free add-on service!)

• Prepaid Memberships Can Be Transferred Once Per Year (Great as a gift!)

1. Membership Enrollment & Billing

• Memberships are auto-billed monthly on the same day each month.

• Prepaid memberships are paid in full upfront and are valid for 12 months.

• Memberships are non-refundable and non-transferable, except for the one-time transfer option for yearly prepaid plans.

2. Membership Usage

• Membership services must be used within the billing cycle and do not roll over.

• Unused services expire at the end of each month and cannot be banked for future use.

• Clients can book anytime within the month, but last-minute appointments are subject to availability.

3. Cancellation & Freezing Policy

• Monthly memberships require a 2-month minimum commitment before cancellation.

• To cancel, clients must provide a 14-day notice before the next billing cycle.

• Memberships may be frozen once per year for up to 1 month, with a $20 freeze fee.

• Prepaid memberships cannot be refunded but can be paused for emergencies (up to 2 months).

4. Discounts & Perks

• Membership discounts do not apply to other promotions or bundled services.

• Prepaid members receive one free month when paying for the full year upfront.

• Retail discounts apply only to in-studio product purchases and cannot be combined with other sales.

5. No-Shows & Rescheduling

• A 24-hour notice is required to reschedule an appointment.

• No-shows or cancellations under 24 hours will forfeit that month’s session.

• Excessive rescheduling may result in membership termination.

6. Membership Termination

• J. Lanique Glam Studio reserves the right to terminate a membership if a client repeatedly violates cancellation policies or is disruptive to the business.

• If terminated, the client will be notified and forfeit any remaining prepaid services.