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Members Only (Annual Subscription)

$379.00
per year
• 12 free “Drop-in” tech support sessions (offered monthly and limited to specific help topics)
• “Friend Friday” – bring someone new to The Tech Wizard for a free 1-hour class on a specific topic of our choice with a question and answer session included
• 35% discount for any User Group class
• 15% discount on any Private appointment booked (limited to 3 per year, applies ONLY to 60-minute remote or in-person session at the offices of The Tech Wizard)
• 3-15-minute Remote help/troubleshooting sessions
• Non-urgent Email support with 48-hour response time weekdays during regular business hours

Platinum IT Service Package

$1500.00
This package includes 10 points which can be applied towards 660 minutes to any of the following types of IT Support::
◉ Telephone support (limited to 30-minute maximum)
◉ Remote help/troubleshooting (limited to a 90-minute maximum per session)
◉ Remote lesson (30 to 90-minute session)
◉ The Tech Wizard in-office private lesson (30 – 90 minutes)
◉ Your home or office private lesson (60 – 90 minutes ONLY, within a 30-mile radius at the sole discretion of The Tech Wizard)
◉ Drop-in tech support offered by The Tech Wizard
◉ User Group Lessons — Monthly offerings by The Tech Wizard by device or topic
★ PLUS, Email support with 24-hour response time during working hours.
★ PLUS, Text support with 2.5-hour response time during working hours

Gold IT Support Package

$800.00
This package includes 600 minutes which can be applied to any of the following types of IT Support::
⦿ Telephone support (limited to 30-minute maximum)
⦿ Remote help/troubleshooting (limited to a 90-minute maximum per session)
⦿ Remote lesson (30 to 90-minute session)
⦿ The Tech Wizard in-office private lesson (30 – 90 minutes)
⦿ Drop-in tech support offered by The Tech Wizard
⦿ User Group Lessons — Monthly offerings by The Tech Wizard by device or topic