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Please Read Before Carefully Before Your Acceptance!
Hourly Coaching Agreement
Congratulations on taking this step to invest in yourself and your future. We are looking forward to working with you. Please read this information carefully. The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.
This Agreement is being made between Palante Coaching LLC ( "The Company"“Coach” “Us” or "We") and the individual named at the end of this document (“Client” or “you”). We both legally agree to the following:
One (1) 60 Minute Coaching Unit
Expectations and Responsibilities.
As your Coach, our role is to:
As the Client, it is your responsibility to:
Scheduling and Timing.
We strive to be attentive to our clients. Should you need to reach me between Coaching Sessions, please contact us between 10:00am - 6:00pm PST Tuesdays through Fridays by e-mail at hello@jeanali.com. E-mail is preferred over phone or text. We will do our best to respond to you within 24 hours Sundays through Thursdays and by the next business day after hours, and on weekends and holidays.
Scheduling: At the time of your payment you will schedule your Coaching Sessions through Acuity Scheduling at https://palante.as.me/hour-coaching-with-Jean. Coaching Sessions will take place over Zoom. You will receive a Zoom link to attend the meeting, so please come prepared to start and end each Coaching Session on time. Details will be included in the confirmation email you will receive after scheduling the call.
Cancellation or Rescheduling: If you need to cancel or reschedule a Coaching Session in advance for any reason, you must do so at least 24 hours prior to the scheduled Coaching Session by canceling or rescheduling through Acuity Scheduling. Alternatively, you should send an e-mail to hello@jeanali.com. A rescheduled Coaching Session must be made up by selecting an available time through Acuity Scheduling and it must be made up within 2 months or it is forfeited.
Missed Session: If you cancel without 24 hours’ notice or don’t show up for a Session, the Session will be considered a Missed Session, and it will be forfeited without the opportunity to make it up.
Investment and Payment.
Payment: You agree that you are financially willing and able to invest in this Program by choice, and by so doing, you are not in any way incurring any economic hardship, and payment must be made at the time you enroll in the Program prior to your first Coaching Session.
Authorization and Receipt: Upon your acceptance of these terms, you will be charged for the program, payment is due at time of checkout. If paying by credit card or debit card, you give us permission to automatically charge your credit or debit card as payment for your Program without any additional authorization, for which you will receive an electronic receipt.
Refund Policy: Given the nature of this work, payments are non-refundable.
Confidentiality and Non-Disclosure.
Non-Disclosure: Confidentiality is important to us. We will keep all information exchanged between us during the Program and thereafter completely confidential. We will not disclose any information that you share during the Program including your name or other personally- identifying characteristics or information, to anyone else, unless: (1) they have a legitimate reason to know such information as a member of our team or staff, (2) when required by law, (3) when required for our professional credentialing, or (4) you have given me prior written permission.
Intellectual Property Rights.
Palante Coaching LLC will retain all ownership rights to the materials provided to you through your participation in the Program. The copyrighted and original materials shall be provided to you for your personal and individual use only and with a single-user license. You are not authorized to share, copy, distribute, or otherwise disseminate any materials received from Palante Coaching LLC or their agents electronically or otherwise without prior written consent. All intellectual property, including the copyrighted Program materials, shall remain the sole property of Palante Coaching LLC, and no license to sell or distribute any materials is granted or implied. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial or personal purposes, any portion of the Program, including any of the Program materials.
Personal Responsibility, Disclaimer & Release of Claims.Personal Responsibility & Assumption of Risk: You acknowledge that you take full responsibility for your health and well-being and all decisions made before, during and after your Program. we have used care in preparing the information provided to you, but all of the information, programs and services are made available to you as self-help tools for your own personal use and for informational and educational purposes only. You accept full responsibility for your choices, actions and results, and expressly assume the risks of the Program for your use, or non-use, of the information provided. You agree that you are personally responsible for your results, your success depends on your own effort, motivation, commitment and follow-through. You accept and understand that results differ by each individual, and therefore, specific results cannot be guaranteed. You also understand that you are expressly assuming all of the risks of the Program, whether or not such risks were created or exacerbated by the Program.
Disclaimer: We explicitly state that while serving in the role of Life/Career/Leadership/Executive Coach, we are not, nor are we holding ourselves out to be, a doctor, psychologist, therapist, licensed nutritionist, registered dietician, or spiritual counselor or any other kind of medical or mental health practitioner in any way at any time before, during or after your Program. Nothing contained in this Program is intended to be a substitute for the medical diagnosis or treatment that can be provided by your own physician, therapist, or another qualified health care practitioner. We explicitly state that the information provided to you is not for the purposes of diagnosing, preventing, treating or curing any health problem or disease. You always should seek the advice of your own physician or another qualified health care practitioner regarding any specific medical condition or mental health condition you may have. Do not start or stop taking any medications because of anything you have read or received from us through this Program.
Referral to Mental Health Practitioners: Should it appear that you are in a situation where you may intend to cause harm to yourself or to others or if mental health services may be appropriate for any potential mental health issue or concern, We will refer you to a licensed therapist, counselor, or other mental health practitioner. The role of a Life/Career/Executive Coach, is intended NOT to replace any relationship that exists, or should exist, between you and your doctor, nurse practitioner, physician’s assistant, therapist, counselor, or other physical or mental health care practitioner or spiritual counselor.
Limitation of Liability, Indemnification, and Release of Claims: Palante Coaching LLC or their agents will not be held responsible in any way for the information that you request or receive through this Program. By accepting this Agreement, you fully and completely hold harmless, indemnify and release Palante Coaching LLC and any, employees, shareholders, directors, staff, consultants, contractors, agents, or anyone affiliated with us from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have in the future against us, arising from your participation in or in any way related to the Program, with the exception of acts of gross negligence, even if we were aware in advance of the possibility of any such claim.
Other Important Terms.
Termination: Should Palante Coaching LLC choose to terminate this Agreement at any time, we will provide you with 72 hours written notice via e-mail. Any outstanding payments for services that already have been provided to date are immediately due and payable. Should you choose to terminate the Agreement at any time, you are to: (1) provide us with 72 hours written notice via e-mail, (2) remain financially responsible for the full cost of the Program, (3) immediately make any payments that are due and payable, and (4) no refunds will be provided. Notwithstanding the provisions of this section, all other terms of this Agreement, including all Investment, Refund Policy, and Intellectual Property terms, will still apply even after termination by either of us.
Notice: All correspondence or notice required regarding the Program shall be made to us at hello@jeanali.com and to you at the e-mail address you provided during your enrollment in the Program. Should your e-mail address or contact information change at any time throughout the course of the Program, it is your responsibility to provide your new contact information to us within 72 hours of any such change.
Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time if the amendment is made in writing and is signed by both of parties. You may not assign your rights or obligations under this Agreement to anyone else. The failure to enforce any provision of this Agreement shall not be construed as a waiver or limitation of the right to later enforce and compel strict compliance with every part of this Agreement. In the event that any part of this Agreement is deemed invalid or unenforceable, it shall not affect the validity or enforceability of any of the remaining portions of the Agreement which shall be severed and remain in full force.
Governing Law: This Agreement shall be construed according to the laws of the State of California and all laws and regulations of Los Angeles County, California.
Dispute Resolution: It is hoped that should we ever have any differences, we could be able to work them out through a phone conversation or e-mail correspondence. However, should a dispute ever arise between us, we agree now that we will submit to binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must submit your complaint to us with full details about your dissatisfaction with your Program via e-mail to me at hello@jeanali.com. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your Payment made to date. No award of consequential or of any other type of damages may be granted to you. Any judgment on an arbitrator’s award, if made, is binding and may be entered into any court having the appropriate jurisdiction. By agreeing this Agreement, you are agreeing to a modification of the statute of limitations such that any arbitration must be commenced within one (1) year of the date of the act, omission, or other conduct complained of as submitted by you in e-mail, or shall otherwise be forfeited forever. You also agree that should arbitration take place, it will be held in Los Angeles County, California, and the prevailing party shall be entitled to all reasonable attorney’s fees and costs necessary to enforce the Agreement.
Non-Disparagement: In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, including social media, designed to disparage the Program, Palante Coaching LLC any and all, employees, shareholders, directors, staff, consultants, contractors, agents, or anyone affiliated with us. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.
By agreeing to this Agreement, you are acknowledging that you have read, understand, agree to, and accept all of the terms in this Agreement. Your Program will not begin until this agreement has been accepted and has been received, and full payment has been made.
