I understand and agree to these terms:
14 Day Refund PolicyYou may request a refund for unused session credits within 14 days of original purchase. Used session credits will be subtracted from the refund at the non-discounted session rate. Processing fees are not refunded.
Exchanges & Old CreditsAfter 14 days, you may exchange any unused credits for classes or services of equal value. Credits expire 1 year from purchase date. After 1 year, 50% of original purchase price may be applied to current offerings.
24 Hours Notice to Cancel or Reschedule Private SessionsYou may cancel or reschedule private sessions up to 24 hours before the scheduled start time. Follow the links in your confirmation email. Upon cancellation, credit will be returned to your account to be rescheduled later.
2 Week Notice to Cancel Workshop ReservationsWorkshops have very limited space and your reservation may prevent others from registering. You may cancel your reservation without penalty up to 2 weeks before the workshop begins.
Tardy, Late-Cancel & No-Show AppointmentsPlease call if you know you’ll be late or have to cancel your appointment last minute. I’ll do my best to work with you. I’ll wait about 15 minutes to hear from you and then count you as a “No-Show.” No-show appointments cannot be made up.
Mentorship Plans AutorenewYour card will be charged every billing cycle (monthly or quarterly) until your plan is canceled. You may cancel anytime by calling (206) 659-1081. Credit card processing fees are non-refundable.