I understand and agree to these terms and conditions. Eight class package expires after 90 days since the purchase date and Starter pack for two classes expires after 60 days since the purchase date.. Appointments must be rescheduled or cancelled at least 24 hours in advance. Late notices will be disregarded. There are no make ups for no shows regardless of the reason. All packages are non refundable. Unused classes can't be credited towards the future purchase, there is no refund for unused classes. Scheduling is managed by clients. Appointments can be scheduled for available spots only. Clients are solely responsible for managing their appointments via login on our website https://www.swimeasyny.com, Acuity Scheduling app ( available in the App Store) or the confirmation email. Please email us at customerservice@swimeasyny.com if you need any assistance.