Schedule Appointment with My Dog's Club

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Item	Quantity	Total
Silver Puppy Programme		£250.00
Total: £250.00	Coupon:

Puppy Classes

Course fees are due in full at booking. No refunds are available for missed lessons or incompletion of the course.
You must have completed a booking form at payment. On your confirmation email click ‘schedule’ and select the date of your first class and this will take you to a short form.
If you know you have to miss a class we are happy for you to either get someone to fill in. It is advised that this person attends at least one session with you.
The client must provide all necessary items including food and water.
Attending dogs must be under control on a flat collar or harness and fixed lead (no slip leads, choke chains, prong collars or flexi leads). Owners using any of the above will be asked to change their equipment.
All dogs must be sociable to other dogs and people in group classes, any concerns must be explained to Roxy or Elin prior to attending. Where there are behaviour concerns 1-2-1 training/ behaviour will be offered. The class space cannot be filled so the fees for this are non-refundable
Your dog must be healthy to partake. If there are any signs of illness please do not attend. Any dogs showing signs during a class will be asked to leave. No replacement sessions can be offered or refunds given.
Puppy Intro: All puppies must be aged between 8 and 26 weeks at the beginning of class. If dogs are not judged in these parameters alternative services will be offered where possible, but continuation in the puppy class will be terminated.
You and your dog must be fit and healthy to take part in our training sessions. Any concerns, please raise this with us before your class is due to take place

121 Training and Behaviour Sessions

*Any cancellations or reschedule requests must be made more than 1 week in advance. With less than 72 hr hours notice the full amount will be charged. Re-arrangements or rescheduling is at the discretion of the trainer.

*Should the trainer have to cancel your session we will give as much notice as possible. An alternative day and time will be provided as soon as possible.

*The client must provide all necessary items (including all food etc) for training and behaviour sessions.

*Fees are due at booking to secure a place. No refund is available for missed lessons or incompletion.

*For you to get the most out of your sessions you must be committed to the programme. We require your feedback in between sessions and will encourage you to submit videos and regular diary updates so we can follow your progress. If we have not received information, or the work has not been completed, we reserve the right to cancel the upcoming session. Should anyone become disruptive or difficult to work with remaining sessions will be terminated and no refunds will be issues.

Club Membership

Credits are on a use it or lose it basis. If you need to reschedule a session and we will try to accommodate it.

To cancel, please give one payment months notice.

By booking with us you agree to the above terms and conditions.