Please tick to confirm you agree to the Terms and Conditions below before booking your package.
Equipment and Handling
All training techniques used by Paws Off are kind, fair and effective.Harsh handling, the use of physical force or intimidation is not permitted at any time.Nicole is a member of the Association of Pet Dog Trainers and her training methods abide by their Code of Practice - http://www.apdt.co.uk/about-apdt .As such, the use of choke chains, check chains, prong collars, aversive methods and manhandling are prohibited whilst under her tuition and strongly discouraged at any other time.
Paws Off does not restrict the number of family members present during a home visit.It can be highly beneficial for all family members to learn the same training techniques and continue to provide consistent training outside of the session.
However, if young children are likely to become bored or disruptive during the session it may be recommended that they do not attend.
If you have paid for a package of multiple sessions, the code you receive is valid for a year (12 months) from the date of purchase.
Health and Safety
Please let us know immediately if your dog shows signs of illness or has been in contact with another dog infected with a contagious disease prior to a scheduled appointment.
We also ask that you notify us if your bitch comes into season prior to a scheduled appointment.
Some home visit sessions may take place outdoors on a favourite walk.All dogs must be kept under control and on a lead unless specifically requested otherwise by a member of the Paws Off team.Owners are responsible for their dogs at all times.
Appointments can be cancelled or rescheduled up to 48 hours (home visits)/ 24 hours (virtual sessions) prior to the scheduled appointment time with no charge.This can be done online via the website or by contacting Nicole Harris on 07989265522 or firstname.lastname@example.org.
If prior notification is not given 48 hours (home visits)/ 24 hours (virtual sessions) in advance, you will be charged for the missed appointment in full.Refunds will be considered on a case by case basis for exceptional circumstances.