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The relationship you have with your Coach is a partnership. Your Coach is an outstanding professional, whose sole focus is to empower you to attain the results you desire. In order to achieve the results, you deserve, you must do your part by following through on the commitments you make. These commitments include showing up for every scheduled coaching session and completing any action items that you have committed to between sessions.
As your Coach, I understand that my clients have busy schedules and I take pride in not keeping them waiting or keeping them longer than planned. Each session will end 60 minutes after it was scheduled to begin. If you call in late for your appointment, your session will still conclude at the original session completion time and will count as a completed session towards your Program. Please be on time. The Client is responsible for calling or contacting the Coach in the agreed upon manner (telephone, Skype, Zoom, etc.).
Goal Focused Results has a 24-hour cancellation policy. Much like a doctor's or dentist's office, if you reschedule more than 24 hours in advance, everything proceeds as normal. If you need to reschedule less than 24 hours in advance, or worse case, you completely forget to call, the call will be considered a completed session and will be counted towards your Program. If the Client needs to cancel or reschedule the appointment, the Client must do so 24 hours in advance; otherwise, the Client will forfeit that appointment and will not have an opportunity to reschedule it.
It is the Client's responsibility to schedule their session calls. Please fill out the check-in form at least 24 hours prior to your session time.
When conducting a coaching call, ensure you are doing it from an environment in which you will be able to totally concentrate and focus (free from interruptions). It is also important that you will have privacy (so you don't have to worry about anyone overhearing your conversation). It is imperative you say whatever you need to say (i.e., speak your truth).
Coaching is not therapy and you will not be doing any therapy as part of the coaching program. We define therapy as dealing with the past. Our focus in your coaching is on getting results in both the present and in the future.
This program expires if all sessions purchased have not been completed within twelve months after the Contract Date.
Payment for the Program fee is due by the first meeting, and may be made by credit card or PayPal. Applicable Sales / Excise Tax will be applied to the Program fee.
In the event of the Client's absence or withdrawal, for any reason whatsoever, the Client will remain responsible for all sessions attended and remaining sessions in the month. If the Client withdraws within the thirty days of signing the contract, they will receive a 50% refund of all unused sessions. If the Client withdraws between day thirty-one and day ninety of signing the contract, they will receive a 25% refund of all unused sessions. Program fees after day ninety of signing the contract are non-refundable.
The Coach reserves the right to cancel the program if at any point she feels it is not advantageous for the coaching program to continue. If this happens, the Client is only responsible for the pro rata share of coaching services received.
Client acknowledges and agrees:
The Client acknowledges that the Client takes full responsibility for the Client's life and well-being, as well as the lives and well-being of the Client's family and children (where applicable), and all decisions made during and after this program.
The Client expressly assumes the risks of the Program, including the risks of trying new ideas and strategies, and the risks inherent in making life changes. The Client releases the Coach from any and all liability, damages, causes of action, allegations, suits, sums of money, claims, and demands whatsoever, in law or equity, which the Client ever had, now has, or will have in the future against the Coach, arising from the Client's past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of the Coach.
The relationship you have with your Coach is a partnership. Your Coach is an outstanding professional, whose sole focus is to empower you to attain the results you desire. In order to achieve the results, you desire, you must do your part by following through on the commitments you make. These commitments include showing up for every scheduled coaching session and completing any action items that you have committed to between sessions.
The Coach will keep the Client's information private and will not share the client's information with any third party unless compelled to by law.
In the event that there ever arises a dispute between Coach and Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and mediation Center for the Americas Mediation and Arbitration Rules).Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client.
This agreement shall be construed according to the laws of the state of Hawaii. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.
If the terms of this Agreement are acceptable, please sign the acceptance below.By doing so, the client acknowledges that: (1) her/she has received a copy of this Program Agreement; (2) he/she has had an opportunity to discuss the contents with the Coach and, if desired, to have it reviewed by an attorney; and (3) the client understands, accepts, and agrees to abide by the terms hereof.
