Cancellation Policies and FeesYour readings are reserved especially for you. We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance. Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to the total cost of the scheduled service. Clients who miss their appointments without giving any prior notification will forfeit 100% of the fee paid for the scheduled service.We recognize the time of our clients and staff is valuable and have implemented this policy for this reason. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Additionally, many times our staff will be functioning in an "on call" status and have traveled to the center specifically for your service. When you schedule your appointment with us, you are agreeing to these policies.
All services require payment in full credit card or gift certificate to guarantee an appointment so please have your credit card and/or gift certificate ready when booking.You will not be refunded for cancellation or no show. If you no-show and have used a gift certificate for your appointment, you will forfeit the gift certificate.
If a reader/staff has to cancel an appointment, a full refund will be given.Gift Certificates: Central Mass Serenity Gift Certificates are valid at Central Mass Serenity only. All Sales are finalCheck in:We ask that you please arrive on time for your appointment time. We will do our best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. Personal Belongings:Central Mass Serenity is not responsible for lost or misplaced items.Promotions:
Specials cannot be used in combination with any other offer, promotions or third part gift certificates.