Genevieve Hackett

Cancellation Policies and Fees

Your sessions are reserved especially for you. We value your business and ask that you respect our scheduling policies. Should you need to cancel or reschedule, please notify us at least 24 hours in advance.

Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to the total cost of the scheduled service. Clients who miss their appointments without giving any prior notification will forfeit 100% of the fee paid for the scheduled service.

All services require a payment to guarantee an appointment so please have your credit card and/or code ready when booking.

You will not be refunded for cancellation or no show. If you no-show and have used a package code for your appointment, you will forfeit the hour from the package.

If Genevieve has to cancel an appointment, a full refund for that appointment (only) will be given or she will reschedule with you.

All sessions are limited to 2 people. No exceptions.

Check in:
Genevieve will do her best to accommodate late arrivals. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly.

Personal Belongings:
Genevieve is not responsible for lost or misplaced items.

Promotions:

Specials cannot be used in combination with any other offer, promotions or third part gift certificates.

Package Terms and Conditions:

• This offer is valid for one-hour sessions only.
• Payment must be made upfront and is non-refundable.
• Sessions must be scheduled within 1 year of purchase.
• This offer cannot be combined with any other promotions or discounts.