1) Each session will last up to 2 hours. If a session finishes early it will be by agreement of us both and you will have been given the option to use the remaining time to focus upon another area(s). No time will be carried forward or partial refunds will be given for time not used.
2) If you need to cancel a session there will be no charge or forfeit as long as this is done with at least 24 hours notice (a link to reschedule if needed is provided in your session confirmation email). If less than 24 hours then this will be viewed as forfeiting that session and no refund will be given.
3) In the unlikely event a session is cancelled by Jen Waller as your coach then this will obviously not effect the number of remaining coaching sessions.
4) You agree that coaching is not advice and you take full responsibilities for the actions you take