All packs are valid for 30 days from date of purchase. Classes must be booked in the allotted 30 day time frame and within 12 hours prior to class. Packs are non transferable and cannot be cancelled or refunded after 48 hours of purchase. Classes must be cancelled within 24 hours to be refunded or rescheduled. This policy is in place due to class demand and limited spots in class. (If it is your first class then you need to come 15 minutes early to be weighed and fitted for your harness and bungee). Plan to arrive at least 10 to 15 minutes early for all classes. This is to ensure they run on time. Don't be late! Once our class participants are in their harnesses, and have started warm-up we will not be able to stop class to take later arrivals. Late arivals will result in a deduction of a class. This is to be fair to all paying participants.