Payment policy:All consultations must be paid for in full at least 7 working days in advance.
Cancellation policy:Consultations - Cancellation within 7 conventional working days (i.e. excluding Saturday or Sunday) of the consultation session booked: 75% of fee dueCancellation within 72 hours (i.e 3 conventional working days, hence not including Saturday or Sunday) of the consultation session booked: 100% of fee dueALL consultation cancellations must be made via EMAIL only. Cancellations via text or Facebook are not acceptable.A rescheduled appointment will be offered as soon as possible should the appointment need to be re scheduled.There are no refunds for nonattendance at workshops, retreats or classes.There are no refunds on gift certificates, which are valid for 3 years.There are no refunds for consultations. A consultation is not a substitute for medical, psychiatric, financial or legal advice and should not be construed as such.
ZOOM consultation recordings are not guaranteed as I am not responsible for technical issues which may be out of my control. Hence there are no refunds for consultations where ZOOM may have ceased to function for any reason whatsoever.