All sessions must be pre-booked. Please contact the studio to reserve your spot.
All sales are final. Purchases are non-refundable, except under extenuating circumstances. This will be assessed on a case-by-case basis and upon the absolute discretion of Pure KL Pilates.
We have a 24-hour cancellation policy on privates and semi-privates, and a 12-hour cancellation policy on group classes. If you cancel your class within the cancellation window, we reserve the right to charge you for the session regardless. If you cancel before the cut-off time, you can reschedule for another session within the next month. No refunds.
Please note the validity period of packages. Expiration dates will not be extended