Schedule Appointment with Bristol Dog School

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Notes to Business (your address or any special notes about your order)

Item	Quantity	Total
£10 voucher		£10.00
Total: £10.00	Coupon:

Services T&C's

• During classes we don’t have the time to address “behaviour” problems and often a class isn’t the right environment to address these specific behaviour problems you may be having at home please contact Clair to discuss these issues away from the classes.

• All services provided are as stated on the website/Facebook page.

• Payment for training classes must be paid before the first session and will not be eligible for a refund if classes are missed.

• Services will not commence until a meet and greet is completed for either 1:1 training or a vet referral (Behaviour consultation) is completed.

• When booking private training please be aware Clair may need to speak to your vet.

•Offers - returning client discount can only be claimed for same dog. Refer a friend discounts only apply when both clients book and pay for a course.

Data Protection

• All data is kept confidential in accordance with the Data Protection Act (1998)

• No sharing or copying of information is allowed without appropriate permission unless on public sharing posts.

• No posting of negative/slandering posts, being a small business owner, this can be detrimental to my livelihood, so I appreciate all concerns to be addressed to myself personally first.

• No copying or use of logo in accordance with copyright law.

Animal Welfare

• Welfare of the dogs is top priority, if any concerns with an animal’s welfare where the Animal Welfare Act (2006) is breached then appropriate action will be taken

• It is of utmost importance that student/owner safety is minimised, Any risk to the safety of other dogs/people if there is a problem owners will be spoken to and offered an alternative services (if currently taking classes), however this is in extreme circumstances

Payment and Refunds
• payment is to be made upfront
• invoices should be paid at least 7 days prior to your appointment.
• refund is only possible if you cancel your booking 7 days prior to the first class or if Bristol Dog School cancel the course.
•Missed classes are not eligable for a refend.
• In unforeseen circumstances, we may offer live streaming of classes alongside attendance or only offer live streaming this will only be under the most severe conditions. In this instance, we reserve the right to offer a voucher for rebooking of classes rather than offer any refunds.
• 1:1 consultation and follow-ups may be done over the phone, text, online meeting - streaming or social media platforms such as WhatsApp.