Terms and Conditions for Consultations:

Payment is required before your consultation and by booking you agree to pay the full consultation fee. If you paying using a subscription (in installments) then by paying your initial payment you agree to pay the rest of the installments.
Please be aware you are agreeing for us to email you so we can communicate before and after sessions.
Please be aware there is a 24 hours cancellation policy for appointments, if you cancel within this time frame you will be charged for the full consultation.
After the initial consultation if agreed, written materials will be sent over to you. Please then ask any questions about the materials within 1 week. This does not enter you into a email support agreement with the dietitian.
If you have booked a package of dietetic support the sessions must be used within the period depending on the package.
The cost of the consultation is final, we do not offer discounts or refunds.
We will assume you want an online consultation, conducted via video call unless you specify otherwise.
As a client you are responsible for: Being on time to consultations, your own parking fees (if applicable) and making any payments due either prior to or on the day of the consultation.
As a Registered Dietitian all services provided will be in full compliance of the professional code of conduct for dietitians as outlined by the British Dietetic Associate and the Health Professions Council.
All data held will be kept confidential and in lines with the Data Protection Act.
If you are asked for your GP contact details be aware that the dietitian may contact your GP to provide feedback on your consultation. Please advise if you are not happy with this.
In the case of unforeseen circumstances such as your dietitian being sick your consultation may be cancelled by Dietitian UK within 24 hours, if this is the case there will be no payment due from yourself and you will be offered another consultation date as soon as possible.