Sound Your Voice Studio Policies and terms:

24 HOURS CANCELLATION AND RESCHEDULING POLICY
Regardless of circumstances, private lessons not cancelled or rescheduled at least 24 hours before the start time will be charged at full rate.

1. this online booking system or
2. email: lilmaxine.music@gmail.com

In the event of a late cancellation or rescheduling (less than 24 hours notice) or a no-show, the prepaid lesson fee will be forfeited.

REFUND POLICY
Lesson fees paid in advance are always redeemable (before their expiry date) but not refundable or transferable.

If a prepaid lesson is "early" cancelled before the 24 hour cancellation deadline, a lesson credit will be issued to the client that may be applied to a future booking, so long as it is used up before its expiry date (see below).

EXPIRY DATES
All prepaid lesson fees have a date when they expire:

Lesson Bundles & Individual Lessons: 6 months from purchase
Gift certificates: 1 year from purchase

TARDINESS
If you arrive late, your lesson will still end at the scheduled time. This loss of time will not be made up at another time.
If you arrive on time but the previous lesson runs late, you will be given your full-allotted time.

TEACHER CANCELLATION
If the teacher needs to cancel a lesson, a make-up lesson may be booked at a time that is mutually convenient.