IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the date of Client electronic acceptance.
Thank you for choosing Wonder Dog University! This document constitutes a contract for pet related services. Please read it carefully and raise any and all questions or concerns that you may have before acceptance.
This Service Agreement (the “Agreement”) is entered into as of the date of electronic acceptance (the “Effective Date”) by and between the “Client,” as defined in acceptance, and Wonder Dog LLC (“Wonder Dog”). Agreement may be amended only by a
written instrument accepted by both Client and Wonder Dog. Agreement is binding upon Client and all representatives of Client and pertains to the following:
Wonder Dog provides a variety of Training Services ("Services") under the terms Online Private Consults, Online Group Classes, In-Person Training and Separation Anxiety Program. These include but are not limited to Assessments, Basic Training, Behavior Modification and other related Services. The Client may request any and all of these Services. Client and Wonder Dog will jointly determine the specific goals and priorities for Services. The purpose of these Services provided by Wonder Dog is to teach the Client to train the Client’s pet in conjunction with Wonder Dog teaching the pet.
Electronically collected information provided by Client, during registration process, is considered Attachments to the Agreement and become part of this Agreement.
If, at any time, Client is not satisfied with the procedures, goals, or other elements of the Services, Client must notify Wonder Dog in writing immediately. Client and Wonder Dog will then mutually agree to adjust Client’s Program or Services as needed. Client and Wonder Dog will continue to work on the goals that Client defines. If Client desires to end Services, Wonder Dog will cease all activities in a timely fashion. See Termination section.
Payment Policy and Accepted Forms of Payment
Full payment is due prior to scheduling Service. Acceptable forms of payment are cash or credit card (Visa, MasterCard, and American
For In-Person Services, outside of In-Person Classes, Travel Fees of $.58 per mile round trip are added for locations more than 10 miles outside Wonder Dog’s Service area of zip code 29405. Applicable travel fees are calculated before scheduling first consult.
Trainer will make every effort to notify Client in advance of any possible interruptions in Service due to Trainer's unavailability. Any appropriate financial adjustments will be made, at Wonder Dog's sole discretion, at this time based on details of interruption.
Client will make every effort to notify Wonder Dog in advance of any need to reschedule Services.
CLIENT MUST PROVIDE A MINIMUM OF FORTY-EIGHT (48) HOURS ADVANCE NOTICE TO RESCHEDULE ANY SERVICE. NO EXCEPTIONS. Wonder Dog requires this to accommodate the efforts and time needed to fill the Service opening and the potential inability to secure schedule replacement. WITHOUT THIS ADVANCE NOTICE, SERVICES SCHEDULED WILL BE APPLIED TO THE CLIENT'S SERVICE BALANCE.
Either party may end the training relationship by providing the other party with written notice via email. Notwithstanding the aforementioned, Wonder Dog reserves the right to end a training session if, in Wonder Dog’s sole discretion, the pet is aggressive in a manner which makes the session unsafe or interferes with the training of other dogs present.
Furthermore, Wonder Dog reserves the right to end a training session and/or terminate the Agreement with any Client who, in Wonder Dog’s sole discretion, displays behavior inappropriate for a professional Service setting. Upon termination in accordance with the foregoing, Wonder Dog's duties shall terminate but all other provisions of this Agreement shall continue in full force and effect.
ALL PURCHASED SERVICES MUST BE USED WITHIN SIXTY (60) DAYS OF PURCHASE.
WONDER DOG IS A PROFESSIONAL SERVICE PROVIDER. CLIENT IS NOT ENTITLED TO A REFUND OF FEES. NO EXCEPTIONS.
Client understands and agrees that it is critical for the Client to cooperate fully in completing all scheduled Services for optimum effect in training. Client understands and agrees that the Client's dog(s) may not perform to the level of Client's training goals after completion of chosen training Service. Client is responsible for maintaining the Client's training practices at home,
pursuant to Wonder Dog’s instruction. All training equipment will be paid for by the Client and will remain the Client’s property.
Client understands and agrees that not all pets are trainable to the same extent, and that the ability to train a pet to an acceptable level of performance may be dictated by factors beyond the control of Wonder Dog. Such factors may include, but are not limited to pet's age, previous conditioning, breeding, physical and psychological health, individual temperament, length of training schedule and Client commitment to their part in Services. Wonder Dog shall not be held responsible for poor pet training performance due to limitations beyond the control of Wonder Dog.
The parties confirm that, except for that which is specifically written in this Agreement, no promises, representations or oral understandings have been made with regard to Client’s pet or anything else. Without limiting the generality of the foregoing, Client
acknowledges that Wonder Dog has not represented, promised, guaranteed or warranted that pet will never bite, that pet will not be dangerous in the future, that pet will not exhibit other behavioral problems or that the results of the training will last for
any particular amount of time.
Client, on behalf of the Client and any other person handling the pet during training, hereby waives any and all claims and causes of action the Client may have and releases Wonder Dog from any and all claims, damages and/or liability the Client may have, or
which may accrue during or after the term of this Agreement, including any injury or illness to the pet, which are caused by any factor whatsoever, including, without limitation, fire, disease, illness, virus, escape, theft, death, or any other cause. Client
agrees to indemnify and hold Wonder Dog harmless from any and all injury, claims damages, awards or causes of action which accrue as a result of any injury or damage caused by Client’s pet biting, scratching, clawing, or otherwise causing harm to any
other person or animal. Client shall be solely responsible for the health and physical condition of the pet and specifically acknowledges such a responsibility and releases Wonder Dog from any claim relating to the same.
Media Consent and Release
Client authorizes Wonder Dog with the right and permission to copyright and or publish, reproduce or otherwise use the Client and their dog(s)'s name, voice, and likeness in video, photographs, written materials, and audio-visual recordings (the “Released Subject Matter”).
The Client understands the Released Subject Matter may be edited, copied, exhibited, published and or distributed. The Client also understands the Released Subject Matter may be used individually or in conjunction with other media in any medium.
The Client freely and without restraint acknowledges and grants Wonder Dog and its employees, agents, licenses, successors, and third-party organizations all ownership rights, irrevocable rights and permission in perpetuity to use, alter, copyright, publish, sell, distribute, and or promote the Released Subject Matter in print publications, digital publications and or public broadcast for educational, promotional, commercial, non-commercial and/or any other lawful purposes.
The Client releases Wonder Dog from any claims, demands, losses, damages, suits, and liabilities of any kind whatsoever in connection with the utilization of the Released Subject Matter.
The Client represents that participation is voluntary not entitled to receipt of any compensation in connection with the creation or any and all usages of the Released Subject Matter. The Client has full, legal rights to participate, is over eighteen years of age and competent to contract in the Released Subject Matter. If under eighteen years of age (Named Minor), parents or legal guardians have read this document and have given their consent by signing below on behalf of Named Minor.
The Client may or may not utilize the Released Subject Matter as they choose in their sole discretion without affecting the validity of this Release.
Confidentiality and Security
Wonder Dog and Client mutually recognize they may discuss training plans, methods, goals and other private Client and Wonder Dog training techniques, materials, methods, trade secrets, know-how or any other information ("Proprietary Information"). Wonder Dog will not voluntarily communicate the Client's private information to a third party. Client shall not disclose, or cause to be disclosed, any information regarding Wonder Dog's Proprietary Information not already disclosed to the public by Wonder Dog.
Wonder Dog warrants to keep safe and confidential all Client keys, remote control entry devices, access codes and to return same to Client at the end of the Agreement period or immediately upon demand.
Governing Law and Dispute Resolution
This Agreement has been entered into in the State of South Carolina and shall be construed, interpreted and enforced according to the laws of the State of South Carolina or applicable federal laws. Venue shall lie in Charleston County. Any controversy, claim, cause of action or similar dispute arising out of or relating to the Agreement, or the breach of the Agreement, shall be settled by a mutually agreed upon arbitrator. The costs of the arbitration shall be borne by the losing party.