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By agreeing to these terms, I understand that all Remedy Spa, Inc. services, packages, gift certificates, and subscriptions are nonrefundable. No exceptions. We do not require full deposit on anything, so if you are making the choice to prepay, please understand that the full amount will be a credit on file, and our cancellation policy will still apply. The person receiving services at Remedy Spa will be responsible for entering or presenting their gift certificate code by the end of the service. If they do not have the code, it is incorrect or it has been used and no value remains, they will be held responsible for the remainder of the service payment. Gift certificates work the same as cash in hand and can be redeemed for any service. Thank you for choosing Remedy Spa! Enjoy!
The cancellation policy is as follows for gift certificate/club member: Should the client cancel within 6 hours of their scheduled time, they will lose the equivalent to 50% of the total appointment cost in credit. Should the client miss the appointment without cancelling, they will lose the entire amount equivalent to the appointment cost charge the full appointment cost. If the credit does not cover this amount, the remainder will be charged to the card on file.
Club Members Only: We require a 3 month commitment, and after that 3 months cancellations can occur without the cancellation fee. The monthly fee covers relaxation services and membership benefits only. Any add-ons, upgrades or specified services with the spa owner will require an additional fee, but at a discounted club rate. Remedy Spa reserves the right to cancel or pause your membership.