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• You understand that the recommendation of any product or service is not a guarantee of your satisfaction with that product or service
• You understand that fees paid for training services are non-refundable
• Your appointment and your dog’s training is very important to us. We ask that you make scheduling a priority. If you need to cancel or reschedule your appointment, you will do so within 24 hours of said appointment in order to not forfeit fees
• Any cancellation or reschedule made less than 24-hour to the time of the original appointment will result in a forfeiture of the session
• In the event of a true, unavoidable emergency, all unused portion of training may be transferrable