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Your appointments are very important to locs by queen; each appointment is reserved especially for you. At locs by queen we understand that circumstances may change and booking amendments may be necessary, therefore we respectfully request 24 hours notice for cancellations.
Strict 24 hour cancellation policy
Please understand that when you forget to cancel your appointment within the 24 hour cancellation time we miss the opportunity to fill that time, therefore customers awaiting appointments miss the opportunity to receive our services. A 48 hour appointment reminder is sent via text message as we understand that appointments may have been made in advance. Since the appointments are made individually for you, a cancellation fee will apply
Less than 24 hours notice will result in a £20 charge, if a multiple service or group appointment is cancelled a £20 charge per service will be made.
“No Shows” will be charged at 100% of the reserved service amount or BANNED FROM BOOKING SITE
• A consultation is required for all new clients
Please read carefully for pricing can and will go up depending on density, texture, length and condition of hair
Add your phone number to receive an appointment reminder via text message.
Message and data rates may apply. One message per appointment.