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Our policies
Massage Cloud 9 provides non-sexual massage. The therapist can terminate the session at any given time if direct or indirect suggestions are made that place the therapist in an uneasy situation. Full payment will be expected.
1. Cancel or reschedule the appointment is required at least 24 hours in advance. 50% of the full session rate will be charged if client give less than 24 hours' notice and future appointment will be suspended until CANCELLATIONS/RESCHEDULING fee is settled.2. Full session rate will be charged if client give 2 hours' notice or less, or if client miss an appointment without giving notice.3. If within 24 hours of client session, and develop a contagious illness or have a sudden, unplanned health or personal emergency rendering client unable to make my appointment, please inform Massage Cloud 9 right away to avoid a cancellation fee. Our phone number is 520.549.4562
1. Client must arrive 10-15 minutes early for appointment in order to get the full session time scheduled. If client arrives on time, or late, the therapist can only give whatever time remains of the appointment, and that client will pay for the full length of the session that booked.2. In order to receive the best massage therapy possible, please communicate ANYTHING and everything, including client needs, references, requests, or feedback, at any time before, during, or after the massage. Client will communicate right away if there is anything distracting or if client feel unwell or uncomfortable at any time during the session so that adjustments can be made.
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