Wellness and Skin Care Clinic -

Nancy Pulido

General Manager

Ms, In cell Biology, Bs in Biochemistry & Genetics, Member of American Society of Cosmetic Chemistry, LMT- Certified in Myoskeletal Alignment, Cosmetology, Medical Assistant and Skin Care Specialist.

www.wellnessandskincaresc.com

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Welcome

This system is designed to allow you schedule your own appointment and increase our efficiency.

Every effort will be made by our staff to ensure prompt service.

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Important Information:

https://www.wellnessandskincaresc.com/cancelation-...

• We are committed to provide you the best service, in order to ensure your arrival we will require full payment to schedule your appointment or we will completely redeem your voucher.
  

• Please keep in mind that by booking your appointment you agree with all our policies, including: Right to terminate service due to improper behavior or possible threat to the therapist's safety.
  

• If you need to make changes to your appointment you can do so by following the link on the confirmation e-mail, or any of the email reminders. If you don't call us or reschedule your own appointment 24 hours before your appointment our 24 cancellation policy will take place.
• Promotions have only 1 allowed rescheduling event. Any extra event will cost $25
• Groupon/ Living Social or any other voucher outside WSCC, These appointments cannot be reschduled.
• Last minute appointments cannot be rescheduled online, any rescheduling event will cost $25 and you need to requested it before 24 hours of your appointment. You can request the rescheduling by replaying any of our emails.
• Groupon clients: Once your voucher is redeemed this action cannot be undo and we do not offer any type of REFUNDS, so please plan your visit accordingly.

Terms and Conditions for packages/ Gift certificates and Product Orders.

1. Appointments Packages/ Gift Certificates.

We do not take responsibility for any lost or stolen code number. Anyone with the code can use it as long the code still valid

Redeemable only at the specific location for the goods or services listed on your voucher.

Not redeemable for cash.

Doesn't cover tax or gratuity.

Promotional value can't be combined with other offers.

Not re-loadable.

Unauthorized reproduction, resale, modification, or trade are prohibited.

All services require appointment.

By the purchase of this package or coupon does not guarantee that desired times and days for your appointment will be available.

24 Hours cancellation/ rescheduling policy

If you miss your appointment, you are more than 15 min late, cancel or change your appointment with less than 24 hours notice, you will be charged 50% of the original price of the service. In case you have a voucher from a company different from Wellness and Skin Care Clinic, we will completely redeemed your voucher or you will be charged 50% of the original price of the appointment to reprogram your appointment.

*Original Price is defined as the price without any discounts, you can check this list on our website: https://www.wellnessandskincaresc.com/clients

This policy is in place out of respect for our therapists and our clients. Cancellations with less than 24 hours notice are difficult to fill, and by giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.

Thank you for your understanding and cooperation.

In case of inclement weather, we will follow Greenville school district decisions. For example, If Schools are on 1 hour delay, and you have a 8:30 am appointment, we will have our 9:00 am and after appointments and your appointment will be rescheduled or If schools are closed we will be closed and we will be rescheduling all appointments to the earliest time available. Once you receive your confirmation for such rescheduling, you can follow the link on your email to select a suitable time, in case the one assigned is not convenient.

Amazon Local, Chicken deal, Groupon, Living Social or Yelp Vouchers:

If you have a voucher and you are trying to schedule an appointment before the expiration date is due, please remember:

- Booking period expires with your voucher's expiration day, but your service day can be programmed after the expiration day. This includes appointment packages. In the event you have a partially redeemed package and your booking period is expired, you need to request a new voucher code to be used towards a new full price appointment. We will deduct the price of the appointments you have booked and we will issue with the balance in the form of a certificate to be used only for full price appointments.

- Your voucher will be used as a form of payment to book your appointment and will show as redeemed in your records.

- August 2018, due to an increased number of clients rescheduling Groupon and Living Social appointments month after month, we are not allowing rescheduling events; this measure is out of respect to other Groupon and Living Social customers who are not allowed to book their appointments on those slots.

- Due to a very recent change in Groupon’s and Living social's policies, beginning April 8 2019 Groupon’s and living social's calendar will only will show appointments 10 days in advance.

We appreciate your understanding

Sincerely

Wellness and Skincare Clinic

Is your Voucher expired? Please follow the link below for information on how to redeem an expired voucher

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If you have a package number or promotional code bought at Wellness and Skin Care Clinic, please click "Redeem Coupon/Package" and enter your code.

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If you have any questions send us a text message (864) 735-0739 or e-mail (preferred) wellnessandskincareclinic@gmail.com or fill out the form on our home page.

Thank you