Your Life Energy Holistic Center will continue implementing and enhancing safety measures. We will consistently follow Universal Precautions (gloves, masks, face shields) as needed and comply with the Alexandria Promise program (coordinated by the Health Department of Alexandria) for the welfare of our customers and team. This includes:

New disposable non-latex gloves, face mask and face shield will be worn if needed.

Always washing and sanitizing our hands between patients.

Sanitizing office tools and equipment, wiping down head-rests, chairs, counter-tops and cabinets after each patient with the highest-level disinfecting towelettes designed for healthcare settings.

Changing linens every time we have a new session and sanitizing massage tables before each session.

Each consultation room has a UV-Light Air Filter and a fan to clear and circulate the air during your session.

In our non-treatment areas, we are increasing our diligence in wiping our counters, door knobs and kiosk tablets multiple times during the day with disinfectant wipes.

We have hand sanitizer available in the check-in and check-out desk counter for your use.

For Body Energy Work (holistic massage) and Facials, surgical masks will be provided in each session per customer if needed (no cloth/personal masks) this an extra hygiene procedure.

We ask our patients and families for the following considerations

Please arrive on time. We are "By Appointment Only." We do not have walk-ins or a waiting room.

When you arrive for your session, please turn off your phone and wear your mask (please bring your own) before entering our center. If you do not have a mask, we can provide one for a fee of $3.00.

Go directly to the bathroom to wash your hands with soap for 20 seconds, dry your hands. Then proceed to our suite and have your body temperature scanned (if necessary). Then you will be guided to your assigned room for your session.

If you, or anybody you have been in contact with recently, are feeling ill, or if you have traveled in an airplane recently, please call our office to reschedule your appointment. Please do not come into the office coughing or sneezing.

We are going to minimize our team's physical contact right for now, so we asked our team members not to shake hands or hug.

Payments and Cancellation Policies

All our services will require full payment to secure your appointment.

If you have an eGift or Gift Certificate, please call us at (202) 425-4505 , we will assist you scheduling your session and process your payment for any remaining balance.

If your session is booked by phone, you will be able to pay at the time of your call or if you prefer you can request an invoice to make your payment online.

All invoices for any session request will be due on the same day it is sent to you. Your reservation will be held for 24 hours until payment process is complete. If your payment is not received, sadly your session request will be canceled, in this case a new session request and payment will be processed again.

Special Offers: All special offers are required to be paid in full.

Our cancellation policy: Payment will be refunded by check, it will be given or sent to the person who made the payment (minus 6% processing fee) if you cancel up to 48 hours prior to the appointment.

There is no refund for the following:

• If you cancel within 48 hours prior to your scheduled session
• You cancel your appointment on the same day of your session.
• You do not show for your session and/or you do not notify us that you are not able to come.

If you reschedule your appointment at least 24 hours prior to your scheduled session your payment will be credited to your new session.

Any other additional balances for extra services occurring on the day of your appointment (i.e. skin care products, oils, additional treatments, etc.) will be due at the end of your session on the day of your appointment. This additional balance will be processed in front of you as quickly as possible. We will show it to you and press the button for you (avoiding unnecessary touching of any screen or other items).

Please be advised that your appointment does not include tip. If you wish to give a tip to our practitioner we can include it in your payment.

Thank you for your understanding.