Every guest will be granted a 10 minute grace period for tardiness. It is the decision of our lead stylist, Tiffany Mcrae, at the time of arrival that determines if you can be serviced according to the scheduling time allotted for that day of scheduled services. This is to ensure that every guest is serviced in a timely manner. If the schedule does not allow time to service tardy guests, you must pay a new deposit and reserve a new Glam Experience in order to be serviced. The initial deposit remains non-refundable and this is NOT negotiable.
It is the responsibility of each salon guest to read and understand all policies prior to making a reservation. Making a reservation indicates that you agree and will adhere to such policies. Policies are subject to change without notice.
Each guest must receive a shampoo and conditioning with every service reserved. By state law, we are required to shampoo every client and hygienically we deem it appropriate to do so. Those that refuse cleansing will be refused service.
A $50.00 deposit with $2 service charge is acquired for every scheduled Glam Experience. Deposits are NON-REFUNDABLE. Deposits received go toward the TOTAL cost of service(s) rendered. If your Glam Experience is cancelled within 48 hours of your scheduled service time, your deposit will be credited toward your rescheduled Glam Experience. The new reservation must be scheduled for service within the next 7 days of the original date that it was reserved. There are no deposit transfers for cancelled reservations.
BALANCES MUST BE PAID IN CASH and CASH ONLY!
Due to the nature of services, there are absolutely NO refunds.
Deposits paid at the time of booking are non-refundable.
Salon guests must give a 48 hour notice of cancellation via email. The deposit paid at the time of reservation remains Non- Refundable. You may reserve another Glam Experience by using the reschedule link provided on the confirmation email sent to you at the original time of booking without having to pay an additional deposit.
LOCATION INFORMATION: BROOKLYN CROWN HAIR STUDIO. 777 FRANKLIN AVE BROOKLYN NY 11238
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