We strongly recommend that clients login to an existing account, or if new to the clinic choose the option to register for an account at the end of the online booking process. Registering for an account helps us verify and manage appointments.
Please contact us at admin@physiobility.com or 905-471-6422 if you have any questions.
Missed Appointments and Cancellation Policy: We value you as a client and do understand that sometimes there may be extenuating circumstances where you may need to reschedule your appointment. We can be reached via email or phone, and you may leave a voicemail if the clinic is closed, and we would be happy to reschedule your appointment. Clients are also encouraged to use the online booking system for cancellations and rescheduling. However, please remember that we do have a 24 hour cancellation policy to change or cancel your appointment or you will be charged the full fee of your missed visit. Missed appointments and appointments cancelled with short notice affect us all and prevent us from being able to serve other clients in need. If you are new to our practice and cancel or are a no-show within 24 hours of your first visit and wish to reschedule, full payment for the office visit will need to be made at the time of rescheduling. Thank you for your respect and understanding of this policy.
