Welcome!
You can purchase a gift certificate or a session bundle by clicking on the top left "View Products/Packages".
We reserve the right to change our fee schedule at anytime. If you had booked a session, and the rates change, we will honor your booking at the previous rate. However, any subsequent session, gift certificate, or bundle will be paid based on the new fee schedule.
Please read carefully the following on how to book and pay for your session successfully.
Select your time zone before looking at any availability on the automatic scheduler so that the times are adjusted to your location in the world.
Note: If you wish to have a time that may not show on the scheduler, you can contact us to see if we could accommodate, but there will be a 20% premium added to the total of the session fee if that time works for both parties (prepayment required).
You must provide a cell number to receive a personalized text with the phone number to call for your phone session. Update your info in the intake form when necessary. If you live abroad, your email will be our contact for final confirmation so please double-check your spelling.
If you provided your SKYPE ID for the first time, we will reach out via SKYPE at least the day before your appointment to establish the connection so you can approve us. Please be responsive by keeping your profile green on Skype and check your Skype messages.
- Always keep the automatic confirmation email you received as it is your link to reschedule, cancel or pay for your session. You can use it to communicate with us as well.
- Pre-payment is mandatory to confirm an appointment.
- You must process your payment upon booking if you are a non-US resident.
- If you reside in the USA, your payment is expected anytime until the day before your appointment day (the deadline is 5 pm Mountain Standard Time). We send a payment reminder 24 hours before your appointment time. At that time, if you haven't paid, your appointment will be canceled.
Thank you for your understanding.
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How to pay for your session?
You can prepay with Square during booking by clicking "pay now" or y
ou can choose "pay later", and click on the active link for payment in the automatic confirmation email you will receive within minutes.
If you have a gift certificate, type the gift code in the "code" box in the form during booking. The system may recognize your information, and do it for you. If that is the case, you will see no payment due.
If you can't find the "code" box, just go through the appointment setting, select "pay later", and send your code by replying back to the confirmation email you will receive. We will apply the code for you.
If you have any payment issue, we can send you a link payment with Stripe which is more widely accepted outside of the USA.
During payment, you can add a tip to your total. Thank you!
Same-day appointments are booked manually and will include a 20% convenience fee in the total payment - no exception!
If you miss your session, your payment is non-refundable as it is considered a no-show. Read our terms of service before booking our services.
If any refund with proper notice is requested, a fee of 3.5% will be withheld from the return transaction as our merchant service does for us.
All sales are final