If you live too far away to see Jonathan in person, you can explain about your problem by telephone or Skype. Please note, because you aren't in the room with him, he can't physically examine where you have pain, take your pulse or look at your tongue: he can't do acupuncture or massage. However, he may be able to suggest why you have a problem and make suggestions about what to do about it. Many people from round the world have used this way of talking to him. However, you must pay in advance.