Dear Customer,

For individual or private group lessons :

• appointments can be cancelled and rescheduled given a 24-hour notice
• future appointments can be scheduled in advance
• all sessions must be generally consumed within 180 days from the date of purchase

Cancellation policy:
For a full refund, cancellation request must be made within 2 weeks from the date of purchase and no lesson is scheduled. For a partial refund, cancellation request must be made within 2 weeks from the date of purchase when only one lesson is scheduled, for which only one lesson will be charged. Refund is not offered for gift certificates and group classes.

Important Notice for Recurring Classes: Please check the appointment time after time zone changes to make sure the time is correct in your local time zone. You may want to create separate bookings for before and after U.S. time zone changes.