Please see the Frequently Asked Questions page for all your booking questions.
Online appointments
These can be done on Zoom, Skype, WhatsApp, Facebook Messenger or Viber - just let me know your preferred option. They can be done with video or without. My personal preference is Zoom.
In-person appointments
Limited in-person appointments are available. These will be held at 45 Pomare Road, Tirohanga, Lower Hutt. Please note there is sadly no public transport available in Tirohanga.
Want to join the waitlist?
Every now and then I have cancellations or people reschedule. If you want to be contacted please fill in my form. If you have already booked an appointment and you'd like a closer one then you will be contacted first.
Don't have a credit card?
No worries, contact me by email to request my bank account details. Once payment is received I will happily manually book you in. Want to pay a different way? Please feel free to contact me with your suggestion!
Cancellation Policy for appointments (excludes Lockdowns - see below)
You may cancel or reschedule your appointment with more than 24 hours notice. Please understand that this is my income. Cancellations or no-shows within 24 hours will be charged. When you fail to show or give insufficient notice I cannot fill the appointment time.
If you need to cancel with more than 24 hours notice (exc. because of lockdown - see below) then a refund is happily given excluding any credit card fees paid (approx 3%). You are welcome to contact me for a credit to be used within a year - I'll issue you a coupon code which you can use to re-book.
Cancellation Policy for workshops/retreats
Please see the relevant webpage and/or confirmation email for cancellation info.
COVID-19 Lockdowns
Should your in-person appointment happen during a lockdown you will be offered either an online or phone appointment at the same time OR you will be issued a coupon code which can be used to book an appointment of the same value any time in the next 24 months.
I look forward to seeing you soon!
Hayley Lowe
(Internal Solutions Ltd trading as Hayley Lowe)
(All prices include GST)
