A session may be carried out in person, over the telephone or via google-hangout at a mutually agreed time and place throughout the duration of the period stated in the coaching agreement. You, the client and I, the coach must be on time for the sessions whether they take place in person or by telephone.
Payment: Fees and payment methods will be agreed before coaching commences, and all outstanding fees will be paid before session commence.
Cancellation: If a session is cancelled it will be rescheduled at an agreed time. At least 24hours notice of cancellation or change of arrangements must be given on either side, (unless in the case of an unexpected and unavoidable occurrence).If cancelled less than 24 hours session will be seen as spent.
Engagement of the Coach: I will arrange to provide coaching to you, the client, at the agreed times and places set out in the coaching agreement in accordance with your individual requirements. I will conduct all interactions with you in a respectful and non- discriminatory manner, following your agenda for the sessions. In the event of me being unable to provide an agreed coaching session, for whatever reason, I will, in consultation with you, reschedule the appointment.
Preparation for Sessions: You are expected to carry out any agreed actions or tasks by way of preparation for the sessions, and acknowledge that you are responsible for for your own progress in the coaching process.
Coaching Methods: You acknowledge that the coaching sessions may be personally and emotionally challenging, and on occasions you may feel frustration, annoyance or distress. You will take all steps to ensure that you schedule your session times when you are in an appropriate mental, emotional and physical condition to proceed with the session. You will not hold me liable for any loss or cost incurred by you ( or any person related to you), in the event of mental, physical, emotional stress or distress ( or any other ailment or condition ) caused either directly or indirectly in relation to the coaching sessions.