Hello Everyone!
Please READ this in it’s entirety BEFORE you book. Failure to READ AND BOOK PROPERLY MAY CAUSE YOU TO FORFEIT YOUR RESERVATION FEE and in the case you book an appointment not in accordance with our booking policy, you will NOT be refunded or rescheduled and your appointment may be cancelled.
Again, we urge you to PLEASE READ OUR BOOKING POLICY COMPLETELY. DO NOT BOOK any service BEFORE YOU READ OUR POLICY and fully understand our booking policy. Once you’re booked, THERE ARE ABSOLUTELY NO REFUNDS FOR ANY REASON!
All booking requires a NON REFUNDABLE reservation fee. Please note that this is not a deposit towards any services. The Reservation Fee is to reserve your time slot for the day you schedule. The amount of the reservation fee is dependent on the service and time duration. The Reservation Fee only will be credited towards your total service provided you meet our booking policy listed below.
1. Reservation Fee is NON REFUNDABLE. Please reschedule online 24-48 hours before your appointment using the link in all appointment emails to transfer your reservation fee.
2. In the event of cancelling or rescheduling less than 24-48 hours of your appointment. You forfeit your Reservation Fee. No Call/ No Show is responsible for 100% of appointment cost in order to obtain a new appointment.
3. All appointments have a 15 minute grace period. After 15 minutes your forfeit $20 of your Reservation Fee. Depending upon the schedule, we may have to cancel your appointment or reschedule your appointment forfeiting your reservation fee. Please email or text us to let us know if you are running behind.
4. Services are A La Carte unless listed together. After selecting the main service, there will be a list of add-on services on the following page above the calendar.
5. New/First Time Color Clients MUST book a Consultation or Permission from Nikki BEFORE booking a high-lift color service. If not, your hair color appointment will be canceled and reservation fee returned minus processing fees in 7-10 business days. NO EXCEPTIONS Wednesday-Friday only.
6. Our space is very intimate, and our seating is limited to the appointments booked for that day. No extra guest please.
7. No disrepect, negative energy, or hostility will be accepted.
Hours of operation:
Wed-Fri: 10 a.m.-6 p.m.
Sat: 9 a.m.-4 p.m.
***ABSOLUTELY NO WALK-INS ***
