Ray prefers live, face-to-face sessions when at all possible and especially for the first session. However, he has been consulting via video conference for many years, provided a preliminary test of the connections prove adequate. (Some internet connections are too slow to allow for video, which is a requirement for successful sessions.) . This enables people from coast to coast in the USA and from countries around the world to access his services conveniently from their own homes or offices as the case may be.