NEW CLIENTS: Please note that we do not accept "part time" students (riders who ride less than 4 group lessons per month). However, our "LEAD LINE" lessons for young children can be scheduled at leisure as available.
Please see our Facebook group for current group lesson availability - look for the thread for the current lesson month. Click here to join our Facebook group*While the first Introductory/Evaluation lesson is no-obligation to continue, please only book introductory/evaluation lessons if you are intending to enroll in group/private lessons for the current month. New clients that are moving into group lessons should do so within 1 week of their introductory lesson (ideally you start your second lesson the same week so that you still remember most of the skills taught on you first lesson and can continue building on it).
CURRENT STUDENTS - if you have already created an account, please click here to log in and reschedule/cancel lessons.If you have not previously created an account you will need to use the links at the bottom of your lesson confirmation emails to change lessons as well as create your account.
MAKE UP LESSON POLICY:-Any lesson cancellations require 32 hours notice to be granted a make up lesson (by 9am the day before your scheduled lesson), no exceptions.-Reschedules are the responsibility of the client and MUST be made through the acuity system. Please do not message us asking to change/cancel lessons for you.-Make up lesson slots open on the 1st of the month up to two weeks out.-You have 45 days from initial purchase to use make up credits, after that they will expire. No refunds will be granted for any reason.-Rider must be currently enrolled in lessons for the current month to use make up credits. Credits are not transferable outside of family members, who must be currently enrolled full time to use the credits
MONTHLY GROUP LESSON SCHEDULING:All group lessons will be charged through our automatic payment system. Charges will be run on the 28th of the prior lesson month and your regular lesson day will scheduled in the acuity system within 3 days of cleared payment by a member of THEC staff.GROUP LESSON WITHDRAWL:To withdraw from group lessons/autopay a completed withdrawl form must be submitted before the 1st of the PREVIOUS lesson month. Example: To withdraw from February group lessons a withdrawal form must be completed and submitted before January 1st.
You will receive a text message reminder before your appointment