For your best experience with OM SPA, your safety and treatment's best results, please, check all pre-care/ preparation as well as after care, that apply to all services you wish having done BEFORE scheduling and making payment, as well as Om Spa Policy. By booking on line or over the phone or in person, you accept and consent to OM Spa Policy https://www.omspachicago.com/policy.

Also, fer best results and your safety, you agree to strictly adhere to all suggested pre and post treatments instructions https://www.omspachicago.com/pre-after-care.

Please bring your ID for all permanent cosmetics services EVERY TIME you are coming and a credit card if you haven't paid in full yet. We accept all major credit cards, but no medical credit cards or personal checks.

Scheduling appointments requires to secure with making non-refundable deposit with a credit card. We ask you to put down: $100 for all type of permanent makeup services, $250 for scalp micropigmentation and $25 for skin care; deposits are credited toward your total procedure/treatment cost.

To reschedule /cancel appointment, please inform us within 48 business hours in advanced/ if appointment was book online within 72 hours; other wise you will loose your deposit. For all other cancellations there is $10 cancellation fee. Also, if you come for your appointment but decide not to move forward with the procedure you will still be responsible to make the full payment in full amount.

IF you booked and pay already for appointment via on line booking but you wish to canceled and have money to be refund, PLEASE CALL US 1773 853 0839 or EMAIL @ info@omspachicago.com; don't dispute transaction! We'will gladly refund your payment in full as long as comply with Om Spa Policy.

If you have any questions that haven't been answered on OM SPA website, please, call us or e-mail (look above).

Gift Certificates can be used towards all OM SPA services or skin care purchase.There is no cash back or cash money refund over any Gift Certificates.All lost or stolen Gift Certificates won't be replaced or refund.

Thank you for your understanding and cooperation. We are very exited to meet you soon! :)

Om Spa Management

Last update June 2019