For your best experience, safety and treatment's best results please, be properly prepare for your treatment; also please check all after care that apply to all services you wish having done BEFORE scheduling and making deposits. By booking on line or over the phone or in person, you accept and consent to OM Spa, LLC booking, rescheduling Policy https://www.omspachicago.com/policy.

Also, fer best results and your safety, you agree to strictly adhere to all suggested pre and post treatments instructions https://www.omspachicago.com/pre-after-care.

Please bring your ID for all permanent cosmetics services EVERY TIME you are coming and a credit card if you haven't paid in full yet. We accept all major credit cards, but no medical credit cards or personal checks.

Scheduling appointments requires to secure with making non-refundable booking fee with a credit card. We ask you to put down: $100 for all type of permanent makeup services, $250 for scalp micropigmentation and $25 for skin care; the fee are credited toward your total procedure/treatment cost. Appointments without fee are not booked.

To reschedule /cancel appointment, please inform us within 48 business hours in advanced/ if appointment was book online within 72 hours/; other wise you will loose your booking fee. For all other cancellations there is cancellation fee of $10 that will be deducted from your original payment. Also, if you come for your appointment but you were not properly prepare or you decided to not move forward with the procedure, you will still be responsible to make the full payment for the scheduled service.

IF you booked and pay already for appointment via on line booking but you wish to canceled and have money to be refund, PLEASE CALL US 1773 853 0839 or EMAIL @ info@omspachicago.com; don't dispute transaction! We'will gladly refund your payment as long as it comply with Om Spa, LLC Policy.

If you have any questions that haven't been answered on OM SPA website, please, call us or e-mail (look above).

Gift Certificates can be used towards all OM SPA, LLC services or skin care purchase.There is no cash back or cash money refund over any Gift Certificates. All lost or stolen Gift Certificates won't be replaced or refund.

Thank you for your understanding and cooperation. We are very exited to meet you soon! :)

Om Spa Management

Last update August 4th/ 2020