**OUR PROVIDERS HAVE SPECIFIC SERVICE AREAS BECAUSE OUR GOAL IS TO SPEND MORE TIME CARING FOR YOUR CHILDREN AND LESS TIME DRIVING. THIS ALLOWS US TO HAVE LONG APPOINTMENT TIMES THAT ARE NOT RUSHED.
**PLEASE DO NOT SELF-SCHEDULE AN APPT WITH A PROVIDER WHO DOES NOT COVER YOUR AREA. WE CANNOT GUARANTEE THAT WE WILL BE ABLE TO HONOR APPOINTMENTS BOOKED OUTSIDE OF A PROVIDER’S SERVICE ARE. IF YOU DO NOT SEE A PROVIDER AVAILABLE IN YOUR AREA, PLEASE TEXT KATIE AT 704-992-7116 M-F 6am-6pm. **THIS IS APPLICABLE EVEN IF A PROVIDER FROM A DIFFERENT SERVICE AREA HAS SEEN YOUR CHILD BEFORE.
***Please understand that driving times around the greater Charlotte area are often unpredictable. We do our very best to make sure the providers arrive exactly at their scheduled time, however sometimes they may arrive ahead of schedule, or slightly behind. We will do our very best to let you know by text or phonecall, if the provider will be arriving early or late. Thank you for understanding, so that we are able to continue to offer this service to our community!