No refunds After 24 hours of booking!!! It will be credited towards future appointments! No refunds after service is rendered. We will work to correct your issue but we do not offer refunds!
If you will be late or can not make it please let us know in advance 334-498-0711. We strive to give everyone our very best, however, due to lashes varying per person sometimes we may run over in this event we will try to notify you if it is exceeding 15 minutes. Please understand we do our best to start on time but quality work matters most. We give each client our best at all times.
Less than 48 hour notice of cancellation. -$25 cancellation fee
Less than 24 hour notice of cancellation 50% of your total service will be charged
No show 100% of your service will be charged. Our stylists time is not free. They stay very busy and they are losing income they would have otherwise had when you ask them to mark out time on their schedule for you and you do not show up.
If you’re late, there is a 15 minute grace period given with an extra $15 fee that will be added at the end of your appointment. If you’re 20 minutes late, and advise that you’re still coming, there will be a $25 fee added at the end of your appointment. After you’re 30 minutes late, your appointment will be cancelled and you will be charged for the no show.
-Thank you for understanding and being respectful of our stylists and their profession. We thank you in advance for your business and for selecting us as you technicians!