If you need an appointment with Dr. Kaitlin Ross at the same time as your lactation consult in our office, please call her office at 850-791-6222 to schedule your appointment with her IN ADDITION to scheduling your lactation appointment here.
SERVICE AREA: We currently provide homevisits within a 25 mile range of our office at 2475 E. Nine Mile Road. For homevisits from 25-35 miles radius of our office, you may be assessed a $25 travel fee. We are unfortunately unable to make homevisits beyond a 35 mile radius of our office currently. If you are outside of our service area, we would love to schedule an office visit with you, or refer you to another Lactation support provider closer to you!
CANCELLATION: You can cancel with full refund as long as the cancellation (through your confirmation email) occurs 24+ hours prior to your appointment. If you must cancel with shorter notice than 24 hours, please reschedule your appointment for a later date since we will be unable to refund fees with such short notice. If cancellation is due to circumstances beyond your or our control, such as weather, our consultants will offer you a phone consult during your originally scheduled appointment time in addition to your rescheduled visit.
If your consultant is not able to be at your appointment, she will notify you as soon as possible and give you options for keeping your appointment with another consultant or rescheduling with her at a later day/time.
